Processing Time

Most orders are processed within 2-5 business days after payment is confirmed. Processing may take longer during holidays, launches, or high-volume sales events.

Estimated Delivery

Delivery time depends on your location and carrier conditions. Most orders arrive within 7-15 business days after shipment. Delivery estimates are not guarantees.

Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information when available. Tracking may take a few days to update after carrier handoff.

Address Changes

Please make sure your shipping address is complete and accurate before placing your order. If you notice an issue, contact us as soon as possible at support@wessiny.com. We cannot guarantee changes after processing begins.

Lost or Delayed Packages

If tracking shows delivered but you have not received your package, check with your local carrier, household members, neighbors, or building office first. If the package appears significantly delayed or lost, contact us with your order number.