Return Window

Eligible items may be returned within 14 days of delivery. To start a request, email support@wessiny.com with your order number.

Nail Product Eligibility

Semi-cured gel nail strips, nail tools, and nail care items may be returned only if they are unopened, unused, and in original packaging.

Items We Cannot Accept

• Opened or used nail strips
• Partially used sets
• Products damaged after delivery
• Items without original packaging
• Final sale or clearance items unless damaged, defective, or incorrect

Damaged, Defective, or Incorrect Items

Contact us within 7 days of delivery with your order number, photos of the item, photos of the packaging if damaged, and a brief description. After review, we may offer a replacement, refund, partial refund, or another suitable solution.

Refund Timing

If approved, refunds are issued to the original payment method. Please allow 5-10 business days for your bank or payment provider to post the refund.